Linford is a trading name of Linford Studio Limited, a company registered in England and Wales under company number 13293704. For privacy questions, contact privacy@linford.io.

What this policy covers

This policy explains how we collect, use and protect your personal information when you visit www.linford.io, get in touch with us, subscribe to our newsletter, work with us, or apply for a role. We follow the UK GDPR and the Data Protection Act 2018.

The information we collect

We collect information you give us, information we collect automatically, and information from clients and partners.

How we use your information, and why

We use your information to reply to enquiries and project briefs (legitimate interests), take steps to agree or deliver a contract with you (contract), send invoices and take payment through our client portal (contract and legal obligation), send our newsletter and marketing emails (consent), understand how the website is used and improve it (consent for non-essential cookies), keep our systems secure and prevent misuse (legitimate interests), meet tax, accounting and other legal duties (legal obligation), and consider job applications (legitimate interests and, where relevant, steps before entering a contract).

We only send you our newsletter or marketing emails if you have signed up or otherwise agreed. Every email includes an unsubscribe link, or you can email hello@linford.io. We never sell your details to anyone.

We use essential cookies for site function and security (always set), analytics cookies to understand how visitors use the site (with your consent), and marketing cookies for measuring and improving our ads (with your consent).

Who we share your information with

We only share your information where we need to, and only with people who are bound to protect it. This includes service providers who help us run our business (such as website hosting and design platforms like Webflow, email and newsletter tools, analytics, project management, accounting and payment providers), professional advisers (such as accountants and lawyers), regulators, law enforcement or other authorities where the law requires it, and a buyer or successor if our business is ever sold or restructured. We do not allow our providers to use your information for their own purposes.

International transfers

Some of our providers are based outside the UK. Where your information is transferred abroad, we make sure it is protected, for example by using providers in countries with a UK adequacy decision, or by using the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

How long we keep your information

We keep enquiries that do not lead to work for 12 months after our last contact, client and project records for 6 years after the project ends (for tax and legal reasons), newsletter subscriptions until you unsubscribe, unsuccessful job applications for 6 months after the decision, and website analytics data for 4 years.

How we protect your information

We use sensible technical and organisational measures to keep your information safe, including access controls, encryption in transit and staff training. No system is completely secure, so if we ever have a breach that puts your rights at risk, we will tell you and the ICO as the law requires.

You have the right to be informed about how we use your information, access a copy of the information we hold about you, have inaccurate information corrected, have your information erased in certain circumstances, restrict how we use your information in certain circumstances, object to us using your information based on our legitimate interests and to direct marketing at any time, receive your information in a portable format in certain circumstances, and withdraw consent where we rely on it. Contact privacy@linford.io to exercise your rights.

We would like the chance to put things right, so please contact us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Our website and services are aimed at businesses and are not intended for children. We do not knowingly collect personal information from anyone under 16.

Our website may link to other sites, including our client portal and social channels. We are not responsible for their privacy practices, so please read their policies.

Changes to our policy

We may update this policy from time to time. The latest version will always be on our website, with the date at the top. If we make a significant change, we will tell you in a clear way.

Cookie Policy

Last updated 14.10.26

Our Cookie Policy explains how Linford uses cookies and similar technologies to operate our website, understand visitor interactions and support our advertising activities. It also explains how you can manage your preferences and control the information collected through these technologies.

Who we are

This website is operated by Linford Studio Limited, a company registered in England and Wales.

‍Registered office: 1 Mark Square, London, EC2A 4EG, United Kingdom
Company number: [Pending confirmation]
Website: https://linford.io
Email: hello@linford.io

What are cookies

Cookies are small text files that websites store on your device when you visit them. They help websites remember information, maintain functionality and understand how visitors interact with content.

Cookies may be temporary, lasting only for a browsing session, or persistent, remaining on your device for a specified period.

Websites may also use similar technologies, including tracking pixels and local browser storage, to collect or access information.

How we use cookies

We use cookies and similar technologies for several purposes, depending on your preferences and the technologies enabled on our website.

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These include:

Essential functionality: Supporting website operation, security and consent preferences.
Analytics: Understanding how visitors find and interact with our website.
Advertising: Measuring advertising campaign performance and supporting relevant marketing activities.

Where required by law, non-essential tracking technologies are used only after you have provided valid consent.

Types of cookies

Our website may use the following categories of cookies and similar technologies.

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Type	Purpose	Set
Essential	Website functionality, security and consent preferences	Not required where a legal exemption applies
Analytics	Understanding website traffic and visitor interactions	Consent or a verified statutory exemption
Marketing	Advertising measurement, attribution and remarketing	Required for our proposed advertising tracking

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Essential cookies support functions that are necessary for website operation or otherwise meet an applicable legal exemption.

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Analytics and marketing technologies are subject to additional privacy controls.

Google Analytics

We use Google Analytics to understand how visitors interact with our website and identify opportunities to improve its performance and usability.

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Depending on the configuration, Google Analytics may collect information such as:

Pages visited and interactions with website content.
Approximate geographic location.
Device and browser information.
Website traffic sources.
Session and engagement information.

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Analytics data helps us evaluate website performance and understand general visitor behaviour.

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Google Analytics will be configured to operate in accordance with applicable consent requirements and data protection legislation.

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For information about Google's handling of personal information, visit https://policies.google.com/privacy.

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Meta Pixel

We use Meta Pixel to understand the effectiveness of advertising campaigns and measure interactions with our website.

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Depending on its configuration, Meta Pixel may collect information concerning:

Website visits and page views.
Interactions with website content.
Advertising campaign attribution.
Device and browser information.
Events associated with advertising performance.

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Meta Pixel may also support advertising audience creation or remarketing, where enabled.

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We require appropriate consent before activating Meta Pixel for these purposes.

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Further information about Meta's data practices can be found at https://www.facebook.com/privacy/policy/.

Cookie consent and prefrences

We use Cookiebot by Usercentrics to manage cookie consent and privacy preferences across our website.

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When you first visit our website, Cookiebot provides a consent banner allowing you to accept, reject or customise non-essential cookies and tracking technologies.

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Your preferences are recorded and used to determine which categories of cookies may be activated.

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You can change or withdraw your consent at any time through the Cookiebot privacy settings control available on our website.

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Rejecting non-essential cookies will not prevent you from accessing the core functionality of our website.

Managing and deleting cookies

In addition to our website's consent controls, most internet browsers allow you to manage or delete cookies through their settings.

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You can generally:

View cookies stored on your device.
Delete existing cookies.
Block certain cookies.
Restrict cookies from third-party websites.

Disabling certain essential technologies may affect the functionality of our website.

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Please note that deleting cookies through your browser does not necessarily withdraw consent already recorded by a website. You should also use our cookie preferences control to update your choices.

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Your current session

Contact infomation

If you have any questions about our use of cookies, tracking technologies or your privacy preferences, please contact:

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Linford Studio Limited
1 Mark Square
London
EC2A 4EG
United Kingdom

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Email: privacy@linford.io
Website: https://linford.io

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For further information about how we process personal information, please refer to our Privacy Policy