Terms of Service

Updated 01.08.25
These terms explain how you can use our website and services. By visiting our site or working with us, you agree to follow these terms. If something doesn’t make sense, feel free to get in touch, we’re happy to clarify.
1. Who we are

We’re Linford, a branding, content, strategy and marketing studio based in the UK. We help teams sharpen their message, build systems that work, and grow their business. You can find our contact details at the end of this page.

2. Using this Website

You’re welcome to browse the site, read our content, and get in touch. Just don’t misuse it. That means:

  • Don’t try to hack or damage the site.
  • Don’t copy or use our content without permission.
  • Don’t upload anything harmful, offensive or illegal.

We reserve the right to restrict access if someone misuses the site.

3. Interlectual Property

Everything on this site; words, images, designs, layouts, belongs to us (unless we say otherwise). You’re free to read, share, or link to our content, but you can’t copy or use it commercially without permission.

If we’ve created something specifically for you as part of a paid project, the terms of use will be agreed separately in your contract with us.

4. Services and Agreements

If you hire us for a project, the work will be governed by a separate agreement or proposal. That document will outline what we’ll do, what it costs, when it’s due, and what’s expected on both sides. These Terms of Service apply to the general use of our website and communications, not the specific project deliverables.

We always try to be clear, fair, and professional. If something’s not working, we’ll aim to resolve it quickly.

5. Payment terms

If you become a client, payment terms will be stated in your contract or proposal. In general, we expect prompt payment within the agreed time frame (usually 7, 14 or 30 days depending on the project). Late payments may incur interest or suspension of work.

We’ll never hit you with hidden fees. Everything will be agreed up front.

6. Liability

We do our best to make sure everything on this site is accurate, up to date, and working smoothly. But we can’t guarantee perfection. We’re not liable for any losses or damages that may result from using this website, relying on its content, or experiencing downtime.

If you’re a client and something goes wrong with a project, we’ll always do our best to make it right - within the scope of what was agreed.

7. External Links

Sometimes we link to other websites or tools we think are useful. We’re not responsible for their content, security, or privacy practices. Use them at your own discretion.

8. Changes to this term

We may update these terms occasionally. If we do, we’ll update the date at the top of this page. If the changes are significant, we’ll let you know. By continuing to use the site, you’re agreeing to the latest version.

9. Governing Law

These terms are governed by English law. If there’s ever a dispute, it’ll be resolved in the courts of England and Wales.

10. Contact Us

If you have questions about these terms or anything else, you can reach us at:

Email: support@linford.io

Address: Linford, Church Lane, Milton Keynes, MK19 7EB

Subject line: Terms of Service Enquiry