Role description
We’re looking for someone to take the lead on new business at Linford. That doesn’t mean cold-calling or chasing targets, it means helping the right people find us, understand what we do, and choose to work with us for the right reasons.
You’ll be the first point of contact for new opportunities. Some will come in warm, referrals, word of mouth, inbound enquiries, and others you’ll help uncover through light-touch outreach, smart networking, and keeping an ear to the ground. Either way, you’ll know how to ask the right questions, qualify the lead, and guide people through the process of becoming a client.
You’ll work closely with our founder to shape proposals, pitch ideas, and make sure every project starts with clarity and confidence. You’ll also help us improve how we talk about our work, from case studies and credentials decks to how we follow up after a good first call.
We’re not interested in flashy sales techniques or hard closes. We care about real relationships and long-term fits. This is a role for someone who enjoys the mix of strategy and conversation, who can see the commercial value in creative work, and help others see it too.
What you’ll do
As Client Partnerships Lead, you’ll be responsible for shaping the first impression of Linford, making sure potential clients understand what we do, how we think, and whether we’re the right fit.
You’ll act as the link between interest and action, guiding new leads through a clear and confident process. You’ll also help refine how we talk about our work and spot new opportunities for growth.
- Lead all new business conversations, from first enquiry to signed contract
- Qualify inbound leads and make thoughtful decisions on what to pursue
- Write proposals that are well-scoped, clearly written, and in our tone of voice
- Track conversations, follow-ups, and pipeline status so nothing gets lost
- Build relationships with agencies, collaborators, and potential long-term partners
- Spot patterns in the work coming in and share those insights with the wider team
- Help improve how we present Linford, case studies, intro decks, creds, emails
What we’re looking for
We’re after someone who’s curious, commercially aware, and comfortable taking ownership of the process, someone who sees new business as a craft, not just a numbers game.
You don’t need to have worked at a big agency or held a senior title. But you do need to understand how creative work gets sold, scoped, and delivered, and know how to guide people through that without the fluff.
- You’re confident talking about budgets, timelines, and process, without overcomplicating
- You’re a sharp writer and communicator, clear, honest, and quick to the point
- You’re proactive and organised, good at managing your own follow-ups and next steps
- You understand creative services, and how to position value beyond just deliverables
- You know when to ask questions, when to push back, and when to get stuck in
- You’re comfortable working independently, but collaborative when it counts
- You care about the kind of work we do, and want to help the right clients find it
This is a part-time or freelance role to start, with the potential to grow into a larger commercial or strategy role if it’s the right fit.
There’s no perfect background for this role. If the description sounds like you, even if you don’t tick every box, we’d love to hear from you.
Send us a short note about why you’re interested, along with anything that shows how you think and what you’ve done before (a CV, a project, a portfolio, a Notion doc, whatever works).
