Customer Story

True Utility

Lean ads, clear results, and no wasted spend - performance marketing that finally earned its name.
Location
Bournemouth, UK
Industry
Consumer Goods

Tools That Do More. Ads That Work Harder.

True Utility makes everyday carry gear that’s compact, practical, and built to last - from keychain tools to tactical torches. They focus on function over flash, and their products are sold in more than 50 countries. It’s a brand built on usefulness.

Linford was brought in to manage digital advertising across Google and Meta - with a clear goal: make ad spend work harder, drive conversions, and sharpen performance without inflating budgets.

Clear Data, Clear Results

Before we stepped in, ads were running - but not efficiently. Targeting was broad, creative was inconsistent, and performance wasn’t being tracked in a way that led to action. Spend was going out, but no one could say exactly what it was doing.

We started with a full audit, then rebuilt the account structure from the ground up - consolidating campaigns, clarifying audiences, and setting clear performance benchmarks.

Build, Test, Optimise, Repeat

We ran a mix of Google Shopping, Search, and Meta campaigns - tightly aligned with product categories and built around real buying intent. We introduced custom landing pages to tighten the funnel and A/B tested creative to learn fast.

Every week, we reviewed performance and made adjustments based on what actually worked — not just what looked good.

Spend Less. Sell More.

Within the first months, cost per acquisition dropped, conversion rates improved, and ad performance became predictable. We didn’t double the budget — we just used it better.

True Utility now has a clear view of what’s driving results, and a lean advertising setup that continues to perform.

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